"Ladies and gentlemen, we would like to invite passengers traveling on flight [COMPAGNIE][NUMERO] to [DESTINATION] to proceed to Gate [NUMERO] for boarding. Please have your boarding pass and passport ready for inspection. Thank you."
Conseil : articulez bien les numeros de vol et de porte. Repetez deux fois si necessaire.
2 — Appel prioritaire
"We are now boarding priority passengers for flight [NUMERO]: business class, passengers with reduced mobility, and families with young children. Priority passengers only, please proceed to Gate [NUMERO]. Thank you for your patience."
3 — Dernier appel embarquement
"This is the final boarding call for passenger [NOM PASSAGER], traveling on flight [COMPAGNIE][NUMERO] to [DESTINATION]. Please proceed immediately to Gate [NUMERO]. The gate is closing in 5 minutes. Thank you."
Attention : ce script est urgent. Utilisez une voix calme mais ferme, pas de panique.
4 — Annonce de retard
"Ladies and gentlemen, we regret to inform you that flight [NUMERO] to [DESTINATION] is delayed. The new estimated departure time is [HEURE]. We apologize for this inconvenience. Refreshment vouchers are available at the customer service desk. We will keep you informed of any further changes. Thank you for your patience."
5 — Annonce d'annulation
"Ladies and gentlemen, we regret to inform you that flight [NUMERO] to [DESTINATION] has been cancelled due to [RAISON : weather conditions / technical issues / operational reasons]. We sincerely apologize for this major inconvenience. Please proceed to the customer service desk in Hall [LETTRE] where our team will assist you with rebooking. Passengers requiring accommodation will receive a hotel voucher. We apologize again for this disruption."
6 — Annonce de correspondance urgente
"Attention please, this is a message for passengers [NOMS] connecting to flight [NUMERO] to [DESTINATION]. Your flight is now boarding at Gate [NUMERO]. Please proceed immediately to Gate [NUMERO]. Your connecting flight cannot wait."
7 — Annonce objet trouve/perdu
"Ladies and gentlemen, a [DESCRIPTION OBJET] has been found in the departure lounge. If this item belongs to you, please proceed to the information desk near the main entrance with your boarding pass for identification. Thank you."
8 — Structure d'une annonce PA parfaite
Structure : 1) Interpellation ("Ladies and gentlemen") + 2) Identification ("flight XY123 to London") + 3) Information principale ("is now boarding") + 4) Instructions ("Please proceed to Gate 7 with boarding pass") + 5) Cloture ("Thank you").
Debit : Maximum 90-100 mots par minute. Marquez des pauses apres chaque bloc. Prononciation : Articulez bien les noms propres, numeros de gate et heures. En cas de doute, repetez.